How do I register for an event?
You simply click the ‘Register’ button on the Inflatathon website, choose the ticket type and the heat time from the options available.
I haven’t received my email confirmation ticket?
Log into your account and you can print your ticket directly from there. Bring a printout or show us the confirmation on your phone. We are good with either.
Can I register late or on the day of event?
Yes you can! As long as the event isn't sold out, the more the merrier! You will be placed in the next available heat.
Can I edit my registration details after purchasing the ticket?
Yes you can. Log into to your Platinum list and follow the instructions to changing your details. If you have any further issues contact us at firstname.lastname@example.org
Do I have to register in a team to partake in the event?
No, there are no team registrations. You can participate alone or with your family or friends, just register individually for the same heat time to make sure you will be running together.
How old do I have to be to register?
For the family heats, there is no minimum age, the kids must simply be a minimum of 1m tall. For the public heats, you must be 12 years or older, however, a guardian must sign your registration form online if you are UNDER 18
Is there any team or corporate discounts?
There are no team discounts, for corporate enquires contact email@example.com
What is the ‘inflatables’ heat and ticket type?
All participants who purchase this ticket type will receive an inflatable suit to run the course in. The inflatables heat is reserved solely for inflatables ticket holders.
Tickets, transfer and refunds
How much does it cost to enter an event?
All the pricing details can be found on the event details page or on the registration page.
What is included in my registration?
Depending on your ticket you can recieve the following: Regular ticket (Your entry to the Village, entry to Inflatathon course, and a finisher medal). Family ticket (Your entry to the Village, entry to the Family Heat for the Inflatathon course, and a finisher medal). VIP ticket (Your entry to the Village, all day entry to Inflatathon course, inflatable Sumo suit, Inflatathon cap and a singlet).
If I cannot participate in the event due to injury/conflict/personal/other, am I entitled to a refund?
Tickets are not refundable, however you can transfer your ticket to another event. The transfer must be done no later that 24 hours prior to the day of the event. You can contact us on firstname.lastname@example.org with all your further inquires.
Can I transfer my ticket to someone else?
Unfortunately not. However you can postpone the fun and transfer it to another Inflatathon within 12 months.
How do I transfer my entry to a future event?
Contact us on email@example.com no later that 24 hours before the event.
Can free tickets be transferred to a future event?
Free tickets cannot be transferred to other participants or other events.
Course information and check in
Can I skip an obstacle?
Of course. Although we highly doubt you will ever want to.
When can I see the course map and obstacles for the event?
Each event varies, we like to spice it up a little. However they will all have a combination of 10 obstacles from the Inflatathon website.
What should I bring on the day of the event and what should I wear?
Wear comfortable sports clothes and non-spiked running shoes. Bring your wallet for village purchases and of course your happy spirit.
Can I wear a costume?
Absolutely you can, you can even join our ‘Inflatables Heat' where all participants will run the course in an inflatable suit.
Will my picture be taken throughout the course/can I use my own camera?
At times, we will have photographers taking shots, however there will not be pictures of everyone. Take the matter in your own hands, snap away, and look out for this event's hashtag, you might win a little something.
What do I need to bring to check in?
Your ticket confirmation (print out or digital) and a picture ID will be your two "must have" items. The name on the ID must match the name on the ticket. We will give you a wristband and from that point on, you are ready to rock!
Are there water/food stalls throughout the course?
The village has food and beverage options and the course will have water stations to keep you hydrated.
Are there toilets on site?
There are toilets in the village at all of our events.
Can I bring my own food or drinks?
No food or drink can items can be brought on site, there will be plenty in the village to keep you satisfied.
Can my family come and watch?
All spectators are welcome, completely free of charge!
Is there a kid’s area in the village?
Our whole events is kids area. Big kids or small. As long as you are over 1 meter tall, you can come and play.
What time do I start?
Your start time or heat time as we call it is displayed on your ticket. Make sure you arrive one hour before that time to check in
Can I change my heat time?
If you need to change your heat time you can contact firstname.lastname@example.org and we will assist you. You will only be able to change to a heat time that has vacant slots.
What if I am late for my heat time?
If you are late we will do our best to slot you into the next available heat. Don't be late though.
My friend's heat time is full, what should I do?
You will all have to join the next available heat time. There will be no shifting of heat times to heats that are already full.
Preparing to be a bouncer
Do I need to be fit to complete an Inflatathon course?
Inflatathon is all about fun! You can take entirely at your own pace, zoom trough to challenge yourself or take your time to enjoy every obstacle. It is suitable for everybody.
How do I register to be a part of the Inflatahon team?
Send us an email at email@example.com and we'll be sure to sign you right up. You must be over 16 years old and be fluent in english.
I need to change/cancel my scheduled shift, what should I do?
Contact the Inflatathon team at firstname.lastname@example.org
When will I know what time my shift is and my allocated position?
All details will be given to you prior to the event at the team meeting.
Can I participate on the same day I volunteer?
You can’t participate on the same day, however as a volunteer you will receive a 75% discount on entry to any event in the next 12 months.
How old do I have to be to volunteer?
You must be 16 years old or above to be a part of our team
What should I wear?
Any comfortable sports clothes will do. The only restriction would be no spikes on clothes or shoes.
Is there any transportation?
Normally transportation will be provided from a key location in the city to and from the event. The Inflatathon team will confirm this with you prior to the event.